Last Updated: 15th October, 2025

1. Introduction

Welcome to Zaffan. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website zaffan.ng, make a purchase, or interact with our services.

By accessing or using our website, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you make a purchase or create an account, we may collect:

• Full name
  
• Billing and shipping address
  
• Email address
  
• Phone number
• Payment information (processed securely via third-party gateways)
  

b. Non-Personal Information

We may collect:

• Browser type and version
  
• Device type and operating system
  
• IP address and location data (approximate)
  
• Website usage and activity data through cookies and analytics tools
  

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
  
• To send order confirmations, updates, and shipping notifications
  
• To respond to inquiries, customer service requests, or feedback
  
• To personalize your shopping experience and recommend products
  
• To improve our website, products, and marketing efforts
  
• To comply with legal obligations and prevent fraudulent transactions
  

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us:

• Remember your preferences and shopping cart items
  
• Understand website traffic and usage patterns
  
• Display targeted advertisements
  

You can choose to disable cookies in your browser settings, but this may affect site functionality.

5. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data with:

• Service Providers (e.g., payment gateways, delivery companies, analytics providers)
  
• Legal Authorities when required by law or to protect our rights
  
• Marketing Partners for promotional purposes (with your consent, where required)
  

All third-party partners are required to maintain the confidentiality and security of your information.

6. Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and restricted access. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal data
  
• Correct or update inaccurate information
  
• Request deletion of your data (“Right to be Forgotten”)
  
• Withdraw consent for data processing
  
• Opt out of marketing communications
  

To exercise any of these rights, please contact us at hello@zaffan.ng.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any external sites you visit.

9. Children’s Privacy

Our products and services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a child has provided personal data to us, please contact us to have it deleted.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: hello@zaffan.ng
Phone Number: +234 806 67
Address: River park Estate. Airport Road, Abuja, Nigeria